For customer support

Support drafts that sound helpful—not generated

Give agents contextual first drafts while preserving empathy, accuracy, and accountable escalation.

Human approval by default · Gmail and Outlook · Cancel anytime

The problem

Email AI should understand more than grammar

Generic support automation repeats canned language and can confidently invent policy, product, or account details.

The outcome

Use approved knowledge and conversation context for draft preparation, with risk routing and human approval for consequential cases.

What you can do

Personalized help with clear boundaries

01

Draft from the full customer thread

02

Stay within approved support guidance

03

Escalate sensitive or uncertain issues

04

Preserve agent and brand voice

Frequently asked questions

Questions, answered

Can it resolve tickets automatically?

Review-first operation is recommended, especially for account, billing, safety, or policy issues.

Does it use a knowledge base?

Approved organizational context can support drafting, but agents must verify important claims.

Can it detect frustrated customers?

Classification can help prioritize urgent or sensitive conversations for human attention.

Give your inbox a version of you that has time.

Start with your writing. Keep control of every important decision.

Start building your clone